You can communicate through multiple channels like phone, email, IM or meeting tool that we provide.
One of the main recruitment criteria for any agent to join us is communication. Only effective communicators are hired.
All our agents go through a background check before being hired. Also, we have them sign the respective NDA’s required for the project which we ourselves sign with the client.
Our virtual assistant services recruitment process is very stringent and multilayered where we hire people very carefully based on their qualifications and experience. However, if you feel the VA is not up to your expectations, we can always replace the agent.
All VA’s are located out of our office in CA and are available to support global customers 24/7